You
are not alone! We are here to help make your online business
a success.
We offer several options for customer service and support to help to make
doing business with us an easy and enjoyable experience. Please let us
know what your needs are.
LIVE CHAT - Your most immediate resource to have
questions answered fast. Live operators are standing by to provide immediate
answers to your questions.
FAQ / KNOWLEDGE BASE
- There is a vast library of FAQ's in our searchable knowledge base.
Please feel free to review this resource.
CONTEXT SENSITIVE HELP - Throughout the CONTROL PANEL
/ ADMIN area you will see a
located in the upper right hand corner of the page. Clicking there will
pop up a help screen.
TROUBLE
TICKET REQUEST: This is a 24/7 support request form that
is monitored and responded to by several technicians and programmers.
Here you can community directly with the developers of the system. Use
this to; Report a bug, Request a Custom Quotation, or to Cancel. When
we respond, you will see our responses logged here, as well as receive
an email. Located in the Admin Control panel for clients only.
LIVE PHONE SUPPORT - TELEPHONE: 1-570-686-2300.
LIVE SUPPORT HOURS: 8:30-7pm weekdays EST.