What kind of Tech Support do you offer?
We are available by phone at 570-686-2300 and email at email@example.com to help you with your Web site specific questions. Tech support is open for phone support from 9am - 6pm (Eastern time), Monday through Friday.
We encourage our customers in need of assistance to send email to firstname.lastname@example.org with questions or concerns about their Web sites, as email is the fastest manner to receive an answer to your inquiries, and it provides a record of communication extremely helpful in resolving your problem. Email support is around-the-clock. Technical emergencies will be addressed first, and support issues are handled in the order they are received.
PLEASE NOTE: We provide technical support for hosting issues in addition to - providing help with HTML syntax, Web site design, CGI programming problems, database architecture and other issues directly related to the services we provide.