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Q: Can I increase the size of my Email account?

Yes, there are a few options if you would like to increase the size of your email accounts. Each of our hosting plans is allotted a certain number of email accounts; each of these accounts also has a default size of 5 MB.* If you do not need to use all of the accounts allotted to your hosting plan, you may also re-distribute this unused space to existing accounts.

1) Re-Apportioning Existing Email Space. Each Web hosting plan comes with a certain number of email accounts - if you are not using all of the accounts allotted to your hosting plan you may reapportion the space available for those accounts to other accounts. For each increment of 5 MB that you would like to add to an email account at your domain name, one available user from the total number of available users is taken.

For example, if you currently have 5 existing email accounts (users1-5@yourdomain.com) and are in the Unlimited Monthly plan, which allows for 10 email users, you may request to have all 5 email users increased to 10 MB apiece, and thus be at your limit. Or, you may simply request that 3 of the users be increased to 10 MB, thus leaving room for you to create two more users at 5 MB each. See onlinecorp.com for cost of each re-apportionment.  If you would like to do this, please let us know in what manner you would like the space reapportioned.

If you have used all of the allotted accounts or email space available on your plan, you may also obtain more space by one of the following means:

2) Purchase Additional User Accounts or Storage Space. Additional user accounts or storage space can be purchased for $1.00 per month per new user account or see onlinecorp.com's option for blocks of space.  These new user accounts, as with all onlinecorp.com mail accounts, are 5 MB in size by default. If you would like to purchase additional user accounts or an additional 5 MB's to add to a current account, then please email support@onlinecorp.com with a list of the new accounts (and corresponding passwords) or the name of the user to which you would like 5 MB's added, and either the Web site password or the last four digits of the credit card on record for the account.

3) Upgrade Hosting Plan or Payment Option. Each of our hosting plans has an allotted number of email accounts, which varies depending on the plan that you have chosen as well as the payment option.

If you would like to change plans or payment options simply email custserv@onlinecorp.com  with your request and include either the Web site password or last four digits of the credit card on record. We hope this information helps and we look forward to hearing from you!

* Note that we recently increased the default mailbox size from 1 to 5 MB as part of our ongoing effort to improve and expand our services. If you believe that your email accounts are still sized to 1 MB, or if you would like to verify this fact, please email support@onlinecorp.com Include your domain name, and we can ensure that your existing accounts are sized to 5 MB, and that future accounts will be created at 5 MB as well. If you would like to resize your accounts in addition to this, i.e. increase your accounts to beyond 5 MB, then please email support@onlinecorp.com and follow the procedure described above.


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