Online Corporation of America
1.0 Account Payment
A. Payment via Credit Card
Online Corporation of America, accepts payments
via MasterCard, VISA, AMEX and DISCOVER . Usage
of a credit
card indicates authorization to cover all future
recurring charges and additional fees with
the credit card on file. Credit cards will
be charged on the renewal date for the charges
to the account.
B. Other Payment Methods
Online Corporation of America, accepts payments by personal
check, company check, wire transfer and money
order. All funds must be payable in US dollars.
Online Corporation of America does not accept international
checks in foreign currencies. Payment for services
by check must be received prior to renewal
dates to avoid interruption of service.
C. Returned Check Fee
In the event that a check is returned, service
will be immediately suspended and customer
will be sent a suspension e-mail allowing seven
(7) days to rectify the situation. If within
the seven (7) days the customer fails to pay
all service fees, including a $25.00 reactivation
fee and a $25.00 returned check fee, customer's
account will be permanently cancelled. Such
cancellation does not relieve client's obligation
for payment under the terms of the hosting
agreement. Cancellation includes the removal
of all files on the account. In the event of
a charge back, Online Corporation of America will immediately
suspend all services to client until such time
as full payment is received in addition to
a $25.00 charge back fee and a $25.00 account
A. Accounts with Non-Usable Credit Cards
Credit cards on file are not usable when any
of the following occur:
- The card has expired;
- The card declines the charges;
- The card is reported lost or stolen;
- The card is declared invalid.
Online Corporation of America will charge
the credit card on file seven (7)
days in advance of the recurring
billing date. If a credit card payment
fails, the customer will be sent
an e-mail notice
allowing seven (7) days to rectify
the situation either with a new payment
or by updating
the credit card. The charge will
be re-attempted on the recurring billing
date. If the
card still does not accept our charge
other payment has been received by
billing date, the account will be
without exception. The customer will
have the option of reactivating the
account after paying
the full amount of the invoice due.
An additional fee of $25.00 will be
assessed for reactivation.
The reactivation fee is non-negotiable.
Upon suspension of the account, Online
Corporation of America,
Inc. will send an e-mail deactivation
to customer. If payment, including
fee, is not received within seven
(7) days of the deactivation notice,
account will be permanently cancelled.
removal of all files that may remain
does not alleviate client's payment
obligations under the hosting agreement.
B. Late Check/Non-Payment
If payment has not been received by the date
of renewal of an account, the account will
be suspended without exception. Upon suspension,
Online Corporation of America, Inc. will send an e-mail
suspension notice to customer. The customer
will have the option of reactivating the account
after paying the full amount of the invoice
due. An additional fee of $25.00 will be assessed
for reactivation. The reactivation fee is non-negotiable.
If payment, including reactivation fee, is
not received within seven (7) days of account
suspension, the account will be permanently
cancelled. This includes the removal of all
files that may remain, but does not alleviate
client's payment obligations under the hosting
3.0 Cancellation Policy
A. Requesting an Account Cancellation
A cancellation will only be accepted if it
is done by one of the following methods:
The customer must fax a cancellation request
to (570)686-9090. or Email a Request to CustServ@onlinecorp.com
The request must include
the following information:
- Account Name
- Account Password
- Cancellation Reason
- Signature of Account
All account cancellations must be received
in the above manner at least fifteen
(15) days in advance of the date
of renewal. Accounts
cancelled with less than fifteen
notice shall be cancelled at the
end of the next term and shall be charged
B. Results of a Cancellation
When a cancellation request is made, Online Corporation of America will immediately remove all configuration
information as well as all contents of the
account on the date of the next renewal of
the account. Customer may request immediate
cancellation if so desired Online Corporation of America
will remove all files. This may include unread
e-mail left on the server.
4.0 Refund Policy
A. Refunds within the First 30 Days of Service
If an account is cancelled within the first
thirty (30) days of service, the customer will
receive a full refund of all account fees,
including set-up fees, provided:
The account is not a resold account;
The account has not been suspended for violations
of the Acceptable Usage Policy;
Refunds will be credited to the credit card
on file for credit card paying accounts. Accounts
paid by check or money order will receive a
check via postal mail within sixty (60) days
B. No Refunds Outside of the First 30 Days
Online Corporation of America does not offer refunds
for services after the initial thirty (30)
days of service.
5.0 Keeping Billing Information Current
A. Updating Your Billing Information
You may fax an update to (570)686-9090. Any
fax must include the account name, account
password, and signature of the account owner.
Personal information may be changed via the
customer's Personal Control Panel.
B. Out-of-Date Records
Periodically it may become necessary for Online Corporation of America to contact the customer. If the information
provided to us is not current, it may lead
to the customer failing to receive notices.
The customer is solely responsible for keeping
all personal and billing information current
at all times.
Online Corporation of America is not responsible for
actions that are taken as a result of a customer's
failure to respond to Online Corporation of America's
6.0 Invoices and Statements
A. E-mail Invoices/Statements
Customer may request Online Corporation of America, Inc.
to send an invoice or account statement via
e-mail. Online Corporation of America, Inc. there is no
charge for this service.
B. Postal Mail/Fax Invoicing
Customer may request Online Corporation of America, Inc.
to send an invoice or statement via postal
mail or fax. Online Corporation of America will charge
customer $5.00 per invoice/statement sent via
A. Customer Liability
Online Corporation of America shall not be liable for
any taxes or other fees to be paid in accordance
with or related to purchases made from customer.
Customer is solely responsible for all taxes
and fees of any nature associated with Online Corporation of America's products and services.
2002 On Line Corporation of America All